From a hardware perspective, there are a handful of flaws with the Droid. First is the battery cover on the back of the phone. Simply put, it's too loose, and easily slides off when you don't want it to. I've addressed this on my phone simply by putting a piece of tape over it. Still, it's something that's apparent almost from the moment you get the phone and Motorola should have noticed.
Second, perhaps it's simply my phone, but I've had numerous issues with the headphone jack. Bumping or shifting my headphones introduces a lot of static. At one point, it even rendered the phones ear piece useless without a restart of the phone, but the Andoid 2.1 update seems to have fixed that issue. Also, the phone behaves oddly when connected to a car stereo system. If I bump the line-out it automatically starts and stops the Android music player, something that's especially frustrating if you're listening to something else, such as Pandora.
On the software side I've been happier. That 2.1 update fixed a lot of the issues that I did have. And while Android's still not perfect, it's getting closer. I still think the app store is lacking, especially when it comes to games and leisure apps, but it makes up for it with solid apps that make much more use of the hardware than iPhone apps do (eg setting power profiles depending on different states of the phone).
All in all, the Droid's a solid smart-phone, and you could certainly do a lot worse. But it's not without its share of problems. If you're in the market for a smart phone on Verizon these days, I'd would recommend looking at something more upscale (such as the HTC Incredible).
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